Laste update: 08-11-2024
1. Introduction
Vanikan is committed to protecting the privacy of its users and customers. This Data Privacy Policy ("Policy") explains how we collect, use, store, and protect personal data through our system ("Service"). By using our Service, you agree to the practices described in this Policy.
2. Data We Collect
Account Information: When Users register for the Service, we collect information such as name, business name, email, and payment details.
Transaction Data: This includes information about sales, purchases, inventory, and payments processed through the system.
Device Information: We may collect information about the devices used to access our Service, including IP addresses, device types, operating systems, and browser types.
Usage Data: Data related to how Users interact with our Service, including logs, timestamps, and feature usage.
Location Data: With permission, we may collect location data to enhance system features like local tax calculations or location-based analytics.
3. How We Use Collected Data
We use collected data to:
Provide and Improve the Service: Deliver core functionality, ensure system security, and optimize performance.
Personalize User Experience: Customize the Service experience based on user preferences and behavior.
Communicate with Users: Send transactional emails, alerts, and updates related to account activity and feature enhancements.
Analyze Usage Trends: Understand how the Service is used to make improvements and optimize features.
Comply with Legal Obligations: Use data where necessary to comply with regulations, respond to legal requests, or prevent fraud.
4. Sharing of Data
We may share data in the following limited circumstances:
Service Providers: With trusted third-party service providers who assist us in delivering and supporting the Service. These providers are contractually obligated to protect your data and use it only for purposes related to the Service.
Business Transfers: In the event of a merger, acquisition, or sale of company assets, user data may be transferred to the new entity under similar privacy protections.
Legal Requirements: When required by law, court order, or other legal processes, we may disclose personal data to comply with regulatory requirements or respond to lawful requests.
5. Data Security
Vanikan implements appropriate technical and organizational measures to protect data from unauthorized access, disclosure, or destruction. Measures include:
Encryption: Data is encrypted in transit and, where applicable, at rest.
Access Controls: Access to data is restricted to authorized personnel only, based on roles and responsibilities.
Security Monitoring: Regular audits and monitoring of systems to detect and respond to potential security incidents.
6. Data Retention
Retention Period: We retain user data only as long as necessary to provide the Service and fulfill the purposes outlined in this Policy, or as required by law.
Data Deletion: Upon account termination, we will delete or anonymize personal data in accordance with our data retention policy. Users may request data deletion within a limited time frame following termination.
7. User Rights and Choices
Depending on your location and applicable law, you may have the following rights:
Access: Request access to your personal data and a copy of it.
Correction: Request correction of inaccurate or incomplete personal data.
Deletion: Request deletion of personal data under certain circumstances.
Portability: Request a machine-readable copy of your data, where applicable.
Objection/Restriction: Restrict or object to certain types of data processing.
To exercise these rights, please contact us at info@vanikan.lk. We will respond to requests in accordance with applicable law.
8. Data Transfer
Vanikan operates globally. By using our Service, you consent to the transfer of your personal data to locations where we or our third-party providers operate, including outside of your country of residence. We ensure that such data transfers comply with applicable data protection laws and provide adequate safeguards.
9. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance user experience, provide essential functionality, and analyze usage. Users can control the use of cookies through browser settings, though some features of the Service may be affected if cookies are disabled.
10. Children’s Privacy
Our Service is not intended for use by children under the age of 16. We do not knowingly collect personal data from children. If we become aware of such data being collected without parental consent, we will take steps to delete it.
11. Changes to This Policy
We may update this Policy from time to time. Changes will be posted on our website, and, where appropriate, Users will be notified by email. Continued use of the Service after changes are made constitutes acceptance of the updated Policy.
12. Contact Us
For questions or concerns regarding this Policy or our data practices, please contact us at:
Vanikan LK
Jaffna, Sri Lanka
info@vanikan.lk